Location:Port Elizabeth, Eastern Cape

Job Type:Permanent

N.B:This is a summary of the job post on the Dis-Chem Pharmacies Limited company website

Dis-Chem Pharmacies is seeking an experienced Cashier for their Boardwalk Mall – Gqeberha Store to enhance customer service at the point of sale and ensure a top-tier shopping experience. The role involves recording customer transactions on the Dis-Chem operating system in accordance with company policies and standard operating procedures, maintaining zero tolerance toward inaccuracies, and mitigating fraud risk.

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Minimum of 6 months’ cashier/till operations experience
• Computer literate – MS Office
• Strong numerical skills
• Proficient in the English language
• Basic customer service skills
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor or store management.
• Adhere to the customer turnover hourly rate
• Stay informed about current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Implement and manage Dis-Chem’s 5-star communication principles
• Responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods authorized by the supervisor
• Transact all purchases, receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards, including those of accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards, and eBucks)
• Ensure cash is placed in the drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you, is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Strictly keep all money safe and secure inside the till
• Handle daily takings confidentially and only discuss with management
• Be alert, recognize and report suspicious behavior to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies:

Essential:

• In-depth knowledge of operating cash registers and maintaining cash drawers
• Knowledge of processing sales, refunds, and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyze basic reports
• Trustworthy and honest
• Time management

Advantageous:

• Third additional language

Special conditions of employment:

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African Citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

N.B:ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN’T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

To Apply:

Closing Date:01 February 2024