Job Title: Retail Shop Assistant – Join Our Dynamic Team at Dunns!

Are you passionate about providing exceptional customer service and creating memorable shopping experiences? Dunns Retail Stores, a leading retail brand across South Africa, is seeking dedicated and enthusiastic individuals to join our team as Retail Shop Assistants. If you have a customer service orientation, excellent communication skills, and a keen eye for detail, this is an opportunity for you to grow your career in a fast-paced retail environment.

As a Retail Shop Assistant at Dunns, you will play a vital role in delivering superior customer service and achieving optimum turnover results through merchandise presentation. Working collaboratively with a diverse team, you will contribute to creating a welcoming and customer-centric shopping environment. Your attention to detail will ensure effective merchandise replenishment and housekeeping, while your ability to communicate with people and customers will foster positive interactions.

Responsibilities:

1. Provide Outstanding Customer Service: Delight customers with personalized assistance, actively listen to their needs, and offer appropriate product recommendations. Strive to exceed their expectations and leave a lasting impression.
2. Team Collaboration: Work harmoniously with team members, fostering a cooperative and supportive work atmosphere. Embrace teamwork to achieve common goals and deliver a seamless shopping experience.
3. Effective Communication: Communicate clearly, professionally, and respectfully with customers, colleagues, and superiors. Ensure accurate product information is conveyed and assist customers with any inquiries or concerns.
4. Merchandise Replenishment: Monitor inventory levels and proactively restock merchandise to ensure availability on the sales floor. Maintain visual merchandising standards, ensuring products are attractively presented and organized.
5. Housekeeping: Uphold cleanliness and tidiness throughout the store. Regularly inspect and maintain product displays, fitting rooms, and common areas, adhering to health and safety regulations.
6. Attention to Detail: Pay meticulous attention to product details, pricing, and labels. Regularly conduct inventory checks and report discrepancies to the appropriate personnel.
7. Stress Management: Thrive in a fast-paced environment, handling multiple tasks simultaneously while maintaining composure during busy periods. Display adaptability and resilience in the face of challenges.
8. Asset Protection: Safeguard all assets, including stock, cash, physical assets, staff, and customers. Follow security procedures, conduct routine checks, and report any suspicious activities promptly.

Requirements:

• Grade 12 or equivalent educational qualification.
• No prior experience required; training will be provided.
• Genuine passion for delivering exceptional customer service.
• Excellent verbal and written communication skills in English.
• Strong interpersonal skills and the ability to work well within a team.
• Detail-oriented with a commitment to merchandise presentation.
• Ability to handle stress and work efficiently under pressure.
• Reliable and responsible, with a high level of integrity.

Application Process:

To apply for the Retail Shop Assistant position at Dunns, please visit our official Careers page at . Please note that applications submitted through other channels will not be accepted.

Application Deadline:

The closing date for applications is June 26, 2023. We encourage you to submit your application promptly to be considered for this exciting opportunity.

Join the Dunns family and embark on a rewarding career journey in the retail industry. We value your passion for customer service and dedication to excellence. While we appreciate all applications, only shortlisted candidates will be contacted for further steps in the selection process.

Dunns is an equal opportunity employer committed to diversity and inclusion.